Wellness Hotel Alpenhof – A Favorite for Families in Zermatt
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Key details
About the Hotel
Matterstrasse 43, Zermatt, 3920,
-
Opposite the Sunnegga Cable Car Station
Perfect
9.1
9.8
/10
4.8
5.0
/5
Loved by Wellness Hotel Alpenhof guests
Warm hospitality
Spacious rooms
Fantastic spa facilities
Excellent service
"The spa area is exceptional, and it's great that there is a separate area where kids are allowed (the pool)."
Stay515433 from Switzerland
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"The family hot tub is fantastic."
Vicky from United Kingdom
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"The hotel offered transport to and from the train station."
Yvonne
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4-star superior wellness hotel in Zermatt with direct Matterhorn views and ski slope access
Location & Access
Wellness Hotel Alpenhof is located opposite the Sunnegga Cable Car Station, placing guests directly at the base of the ski slopes. The Gornergrat Railway is a 5-minute walk from the hotel, providing access to one of Switzerland's most scenic mountain routes. A complimentary shuttle service from the Zermatt Train Station is available on arrival and departure days.
Wellness & Spa
The hotel's spa area includes a large indoor swimming pool, a hot tub, sauna, steam baths, and a tropical shower, all lit by natural light. An adults-only outdoor spa area offers a private sauna and jacuzzi for relaxation without clothing. Guests also have access to a full menu of spa treatments, including body wraps, facials, and massages, plus a spa lounge and relaxation area.
Dining & Entertainment
The restaurant serves gourmet menus and freshly prepared food, with a special diet menu that caters to dietary preferences, including gluten-free options noted by guests. A daily afternoon tea service features regional delicacies, cakes, coffee, and tea for all guests. The piano bar in winter offers live music at the fireplace, while the refined smoking lounge provides fine digestives, whiskeys, and cigars.
Rooms & Accommodations
Each of the 61 rooms on 5 floors includes a minibar, cable TV, safety deposit box, and a seating area, with most rooms offering a private balcony. Room types range from Design Double Rooms to Penthouse Deluxe Suites with Matterhorn views, and some rooms feature a skylight with panoramic mountain views. Guests have access to different pillow options, including memory foam pillows, and amenities like umbrella and backpack for outings.
Family & Pet-Friendly Amenities
The hotel offers family-friendly amenities including a family outdoor hot tub, bike rentals, and a children-friendly environment with baby cots and high chairs available on request. Pets are allowed, with pet bowls provided, and the hotel has designated family areas such as the family jacuzzi. A free transfer to the station and luggage storage after checkout are available for families managing luggage or early departures.
Highlights
Location: Opposite Sunnegga Cable Car Station, 5 min from Gornergrat Railway
Room: Penthouse Deluxe Suites with Matterhorn view
Wellness: Adults-only outdoor spa area with private sauna & jacuzzi
Dining: Daily afternoon tea with regional delicacies
Package: Complimentary shuttle to & from train station
Family: Family hot tub & bike rentals
“The location proves ideal, a brief walk to Zermatt's core with the Sunnegga lift conveniently across the street. I noticed that the wellness area, complete with indoor pool and sauna, offers a haven, though earlier closing hours might cut visits short. With what I saw of the lavish dinners and views of the Matterhorn from the suites, half-board seems a worthwhile indulgence here.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Alpine Chic Room
2 persons
20 sq. feet
1 King-size bed
Balcony
Heating
room details
Design Double Room
2 persons
22 sq. feet
1 King-size bed
Balcony
Heating
room details
Deluxe Double Room
2 persons
22 sq. feet
1 King-size bed
Heating
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Ski school
Hiking
Cycling
Golf course
Services
Free shuttle service
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Children
Cots
Spa & Leisure
Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Heating
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Parquet floor
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Dining Onsite
Indulge in the comforting embrace of culinary delights at Restaurant Alpenhof, a venue that champions local and European flavors. With an array of vegetarian, vegan, gluten-free, and dairy-free choices, this dining spot offers nourishing meals designed to revitalize and satisfy amidst the serene beauty of nature.
Restaurant Alpenhof
Local and European
Ambiance
Nestled in the tranquil surroundings of the mountains, the restaurant exudes warmth and coziness, providing a perfect backdrop for both intimate dinners and lively gatherings.
Key Offerings
Signature dishes celebrate local ingredients, ensuring an authentic taste of the region, while options for vegetarian, vegan, gluten-free, and dairy-free diets cater to various preferences and needs.
Reservation
Reservations recommended for dinner.
Open for breakfast and dinner; hours may vary.
Wellness Hotel Alpenhof Location
Matterstrasse 43, Zermatt, 3920,
Explore Zermatt
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
8 minutes' walk
Local history and culture showcased through interactive exhibits and artifacts related to the Matterhorn.
Parish Church of St. Mauritius
8 minutes' walk
A striking example of traditional alpine architecture with beautiful stained glass and a peaceful atmosphere.
Mountaineer's Cemetery
8 minutes' walk
A poignant memorial honoring climbers who lost their lives in the mountains, surrounded by stunning views.
Gorner Gorge
5 minutes' drive
Natural rock formations and scenic trails along the gorge make it perfect for waterfall photography and hiking.
Hiking to Sunnegga
30 minutes' walk
Scenic hiking trails leading to panoramic views over Zermatt and the Alps; accessible throughout the summer.
Forest Fun-Park Zermatt
19 minutes' walk
A thrilling outdoor adventure park featuring zip lines and obstacle courses for all ages; reservations recommended.
Yoga Sessions
10 minutes' walk
Relaxing yoga sessions available at local studios, often featuring mountain views; check schedule for classes.
Skiing at Gant
5 minutes' drive
Challenging slopes and breathtaking views make Gant a must-visit for avid skiers; lift tickets available on-site.
L'Atelier Grandsire
1 minute' walk
Cozy ambiance with gourmet Swiss cuisine focusing on local ingredients; known for its exquisite fondue.
National Stubli
4 minutes' walk
Traditional dishes with a modern twist, famous for fresh fish and hearty mountain fare; vegetarian options available.
Christiania Restaurant
6 minutes' walk
Warm atmosphere offering classic Swiss alpine dishes; try their specialty raclette for an authentic experience.
Fuchs Bistro and Bakery
2 minutes' walk
Charming bistro and bakery known for its pastries and casual dining; perfect for breakfast or a quick snack.
Zermatt Music Festival
10 minutes driving
A vibrant annual music festival featuring local and international artists, offering something for all ages and tastes.
Piano Bar Zermatt
10 minutes' walk
Intimate venue with live piano music and cocktails, perfect for a romantic evening or a relaxing night out.
Zermatt Cinema
8 minutes' walk
Local cinema featuring a mix of international films and Swiss classics; check listings for family-friendly film nights.
Chalet Bar
5 minutes' walk
Popular nightlife spot with a lively atmosphere; enjoy cocktails and live DJs on weekends; all ages welcome.
Tips on navigating the city
City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 20.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Portuguese
Year renovated:
2007
Number of floors:
5
Number of rooms:
56
Former name
Alpenhof Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 307 verified reviews
9.1 /10
Perfect
95 %
Recommend
Breakfast
9.0/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.3/10
Free WiFi
9.1/10
Location
9.3/10
Paid Wi-Fi
8.7/10
Staff
9.3/10
Value for money
8.5/10
Pros
Fantastic spa facilities
Spacious rooms
Friendly staff
Ideal town location
Amazing food
Cons
Overcooked eggs
Hard bed
Rude restaurant manager
Guest reviews
based on 912 reviews
4.5/5
based on 746 reviews
9.1/10
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FAQs
About Wellness Hotel Alpenhof
How far is Wellness Hotel Alpenhof from Zermatt Train Station?
The hotel is located 10 minutes on foot from Zermatt Train Station.
What amenities are available at Wellness Hotel Alpenhof's spa?
The spa features an indoor swimming pool, hot tub, sauna, steam baths, and treatment rooms.
What options are available for dining at Wellness Hotel Alpenhof?
The hotel provides gourmet menus and fresh food at its two on-site restaurants.
What are the check-in and check-out times at Wellness Hotel Alpenhof?
Check-in is at 15:00 and check-out is at 11:00.
Is airport transportation offered by Wellness Hotel Alpenhof?
A complimentary transfer service from and to Zermatt Train Station is available on the days of arrival and departure.
What nearby attractions can guests visit from Wellness Hotel Alpenhof?
Nearby attractions include the Sunnegga Cable Car Station (0.5 km), Gornergrat Railway (0.5 km), and Matterhorn Glacier Paradise (1 km).
Is Wi-Fi available at Wellness Hotel Alpenhof?
Free Wi-Fi is provided throughout the hotel.
What recreational activities does Wellness Hotel Alpenhof offer?
Guests can enjoy hiking, cycling, and ski services like ski storage and pass vendor.
What features can guests expect in the rooms at Wellness Hotel Alpenhof?
Rooms are equipped with a minibar, flat-screen TV, safety deposit box, and most have a balcony.
Which languages do the staff at Wellness Hotel Alpenhof speak?
Staff members are multilingual, including proficiency in English and German.
What additional dining options are found near Wellness Hotel Alpenhof?
Nearby restaurants include Restaurant National, Chalet da Giuseppe, and Cheminee, all situated within 0.5 km.
Does Wellness Hotel Alpenhof have a bar or lounge area?
The hotel features a refined cigar lounge and a piano bar for guests to relax.